The Pizza Project, a beloved café in Nagpur, was facing declining footfall and low online orders despite its great food and loyal customers. The problem wasn’t the product but poor digital visibility. Competing cafés were drawing attention with strong online engagement and creative campaigns. The Pizza Project’s social media lacked consistency and failed to showcase its vibrant personality. As a result, customer awareness and retention started dropping. That’s when we stepped in to revive its presence and bring back the buzz.